Browse or search for a decoration, choose your city, venue, date and time on the product page, customize if needed, and add it to your cart. Then proceed to checkout to confirm your booking.

Yes — use the 'Need it today? WhatsApp us' button on any product or the floating button on the site. Our team will confirm same-day availability directly.

We recommend booking at least 2 days in advance for standard packages, and 1–2 weeks for premium or wedding-scale setups.

Most products support customization such as balloon colour palettes, names, ages, and messages. Look for the 'Customizable' badge on the product.

No. The price shown includes setup and takedown. Taxes are added at checkout and any optional add-ons are always shown before you pay.

Yes, reschedule for free up to 24 hours before your event from the booking tracking page or by contacting WhatsApp support.

Free cancellation up to 48 hours before the event. Cancellations within 48 hours may incur a partial charge.

Most setups take 60–90 minutes and are completed before your requested time slot.

Our team will proactively reach out to shift to an indoor alternative or reschedule at no extra cost.